JOB DESCRIPTION for Front Office Receptionist:

Example of Duties:

· Greets and check out patients as they depart.

· Verifies insurance coverage, and updates existing patient demographics by collecting detailed patient information.

· Collect co-pays and payments.

· Optimizes patients' satisfaction and provider time by scheduling appointments correctly in person or by telephone.

· Answer phone calls promptly.

· Attends required staff and educational meetings as requested.

· Maintains strictest confidentiality.

· Provides assistance in all other areas in office when completion of above responsibilities permits to ensure smooth operation of the practice.

· Performs related work as required.

Typical Physical Demands: Requires prolonged standing, sitting, some bending, stooping and stretching.

Performance Requirements:

Teamwork, adaptability, dependability, computer literacy and excellent communication skills required. Must be able to express a caring attitude while performing the tasks required with accuracy and efficiency. Potential stressful environment due to busy nature of practice.

Administrative Duties:

• Scheduling
• Answering and routing phone calls
• Greeting visitors

Financial Duties:

• Processing payments
• Billing

Setting:

• Medical

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Typical end time:

• 5PM

Typical start time:

• 8AM

Work Remotely

• No

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Required)
• Computer Skills: 3 years (Required)

Work Location: In person